Explore a range of transportation options for your spa getaway
City Center
Sugarloaf
7.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Baggage storage
24-hour services
General
No smoking on site
Wi-Fi
Free parking
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Baggage storage
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Tennis court
Pool tables
Table tennis
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Dining
Outdoor dining area
Picnic area/ Tables
Children
Cribs
Board games
Children's play area
Game room
Spa & Leisure
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Pool with view
Shallow end
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Bedroom
Electric blankets
Media
Flat-screen TV
CD player
Room decor
Carpeted floor
Show more
Location
5230 Great Ocean Road, Wongarra,
Sugarloaf,
Australia,
Victoria
Map view
5230 Great Ocean Road, Wongarra,
Sugarloaf,
Australia,
Victoria
City landmarks
Great Ocean Road
Carisbrook Waterfall
1.5
mi
Carisbrook Creek
1.7
mi
Great Ocean Rd
Smythe Creek
1.8
mi
Carisbrook Falls Lookout
1.9
mi
4825 Great Ocean Rd
Cape Patton Lookout Point
2.8
mi
Cape Patton Lookout
2.8
mi
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
Spacious rooms
Great ocean views
Misleading website photos
Poor Wi-Fi connectivity
6.0/10
Guest rating
Rooms
6.6
Location
7.4
Service
5.0
Dining
5.0
Guest reviews
6.0/10
based on 5 reviews
8.5
8.5/10 based on 233 reviews
John
United States of America,
January
2025
6.6/10
The resort offers spacious apartments with great views, which made my stay quite enjoyable. However, I was disappointed with the misleading representation of the apartment views on the website. Additionally, the Wi-Fi was not reliable, which hindered my ability to stream movies as planned during my winter getaway.
Rooms
8.0
The apartment was spacious and comfortable, featuring a full kitchen and great views from the balcony. However, the ocean view wasn't as expected based on the website pictures.
Service
5.0
The management could improve on transparency about apartment features, as I felt misled by the advertised photos.
Location
7.0
It's located on a hill above the road, providing beautiful ocean sounds and views. However, the location also results in poor mobile coverage.
Dining
Facilities
6.0
Facilities like the log fire were great for winter, but the Wi-Fi was nearly non-existent, making it hard to enjoy streaming.
Elizabeth
United States of America,
December
2024
5.6/10
The resort has spacious apartments with good fire facilities and some ocean views, but there were significant issues with misleading room descriptions and unreliable Wi-Fi. Overall, while the apartment itself was comfortable and cozy, the lack of effective internet access was a major downside.
Rooms
7.0
The apartment was spacious and well-designed, though the view didn't match what was advertised on the website. The presence of a log fire was a nice touch, and it felt comfortable overall.
Service
5.0
The management's communication was lacking, especially regarding the room details which were misleading.
Location
6.0
The resort is situated on a hill, offering a generally good view of the ocean, but access issues and poor mobile coverage due to the mountainous surroundings were frustrating.
Dining
Facilities
5.0
Amenities included good heating and cooking facilities, but the Wi-Fi was mostly non-functional, which detracted from my overall experience.
Glen
United States of America,
December
2024
7.2/10
I had a lovely stay at the resort with great ocean views and a comfortable atmosphere. The room was spacious and well-designed, but the misleading photos on the website regarding the views were disappointing. Wi-Fi was a big letdown since it barely worked, making it hard to stay connected. The location, though up a hill, offered a peaceful retreat, but getting online was quite the challenge.
Rooms
8.0
The room was spaciously designed with comfortable seating and a cozy bed. The ocean views were decent, but not what I expected based on the website photos.
Service
7.0
Staff interactions were pleasant, but I didn't rely on them much during my stay.
Location
8.0
It's located on a hill, which provides beautiful views but also means it's a bit removed from local attractions.
Dining
Facilities
6.0
While the apartment had good facilities with a kitchen and heating, the Wi-Fi situation was frustrating.
Spacious rooms
Misleading website photos
Mark
United States of America,
November
2024
7.2/10
I had a wonderful stay with my partner at this resort. The apartment was not only clean and comfortable, but it also had an amazing view that made our trip even more special. We really appreciated the great location, as it was easy to explore nearby towns and activities. However, the experience was slightly marred by a few issues with Wi-Fi connectivity, which made streaming movies impossible at times.
Rooms
8.0
The apartment was spacious and well-designed, featuring a cozy gas fire that warmed up quickly. It was in good condition and comfortable, but we were misled about the views from the living area.
Service
7.0
The staff was friendly and welcoming throughout our stay, though the initial booking experience had some communication issues.
Location
9.0
The resort is nestled in a prime location, offering stunning views and the soothing sound of the ocean. It’s positioned perfectly to access various local attractions, including waterfalls.
Dining
Facilities
5.0
While the apartment was lovely and comfortable, the Wi-Fi was unreliable, which was frustrating.
Charles
United States of America,
October
2024
5.0/10
I had a very unfortunate experience during my stay. The room cleanliness was unacceptable, with filthy bedsheets and water quality issues that made me question safety. On a brighter note, the location has great views and overall a cozy ambiance, but I couldn't shake off the disappointment from the hygiene concerns.
Rooms
5.0
The rooms were poorly maintained with extremely filthy bedsheets that seemed untouched since the last guests.
Service
5.0
The management appeared unprofessional and unresponsive to complaints.
Location
7.0
The resort is perched on a hill offering great views; however, I wouldn't enjoy staying there again due to the cleanliness issues.
Dining
Facilities
5.0
Facilities seem decent, but the uncleanliness of the water and bedding overshadowed any positive aspects.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Aso Resort Grandvrio Hotel
New Star Beach Resort
Kirirom Hillside Resort
Marina Resort
Duenshine Resort
Aurora Resort Khao Yai
Ultiqa Freshwater Point Resort Broadbeach
Ultiqa Shearwater Resort
Supatra Hua Hin Resort
Gemini Resort
Freestyle Resort Port Douglas
Belum Rainforest Resort